Contact Support Specialist

Company: MM Nova Tech Ltd
Work Hours: EST Time Zone

About MM Nova Tech

MM Nova Tech is a growing technology solutions company, providing cutting-edge services to clients across various industries. Our team is dedicated to delivering innovative solutions in tech, sales, and marketing to help businesses scale effectively.

About the Role:

We are seeking a dedicated and customer-focused Contact Support Specialist to join our dynamic team. In this role, you will be the primary point of contact for our clients, resolving their queries, providing technical support, and ensuring an excellent customer experience. This is a great opportunity for someone who enjoys problem-solving and is passionate about helping others.

Key Responsibilities:

• Serve as the first point of contact for clients via phone, email, and chat.
• Provide timely and accurate information to customer queries.
• Troubleshoot and resolve technical or ser...