Job Description

About the Role – Contact Centre Sales Agent

As a Contact Centre Sales Agent, you will engage with consumers regarding their financial wellbeing. Your role is to qualify clients, explain the process, and convert interest into completed applications, all within a strictly NCR-regulated environment.

You will be supported by experienced Team Managers, structured onboarding, ongoing coaching, and clearly defined performance targets.

This is a sales-driven role suited to agents who enjoy pace, pressure, and accountability.

Key Responsibilities

  • Make outbound calls to consumers who have enquired about debt review
  • Qualify consumers and conduct affordability discussions
  • Clearly and confidently explain the debt review process
  • Convert qualified leads into successful applications
  • Consistently achieve daily, weekly, and monthly sales targets
  • Maintain high-quality, compliant sales conversations
  • Accurately...

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