Job Description

AIA Shared Services in Cyberjaya, Malaysia, is looking for customer service representatives to provide excellent support for policy holders and financial consultants through Contact Centre channels. The role involves responding to inquiries about life insurance and ensuring customer satisfaction by meeting performance standards and resolving issues.

Successful candidates will manage customer interactions accurately in the CRM system, follow up on pending cases, and contribute to team performance targets.

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Take the next step in your AI career. Submit your application to AIA Shared Services today.

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