Contact Centre Agent - Inbound

Hourly Rate: $20.99– Check out the YMCA’s !

Location: 90 Eglinton Avenue East, Toronto

Work Hours: 20-30 hours/week

Employment Type: Contract Part Time Hourly-6 months

Number of Vacancies: 4

Anticipated Start Date: June 1, 2026

Deadline to Apply: March 24, 2026 by 5 pm

Be the Spark! Join our passionate Membership Services team and help us to achieve great things in our community!

The Contact Centre Agent - Inbound, plays a key role in creating a positive first impression by supporting individuals over the phone with care, clarity, and professionalism. This position contributes to smooth service delivery by handling inquiries, guiding users through account-related matters, processing transactions, and providing accurate information about programs and services. Success in the role relies on strong verbal communication, attention to detail, and the ability to follow established call flows and service standards. Collabo...