Job Description
FIND YOUR 'BETTER' AT AIA
We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we'd love to hear from you.
About The Role
Responsible for handling customer inquires via telephone, email, or online platform
Job Description
Job Responsibilities:
Handles customer enquiries and complaints regarding all activities in insurance policy operation process such as Underwriting, Policy Owner Service, and Claims (PA approval, case assessment, appointment booking).
Deliver world-class customer service, while responding to customer's inquiries and concerns via calls, email or live chat for the Hong Kon...
We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we'd love to hear from you.
About The Role
Responsible for handling customer inquires via telephone, email, or online platform
Job Description
Job Responsibilities:
Handles customer enquiries and complaints regarding all activities in insurance policy operation process such as Underwriting, Policy Owner Service, and Claims (PA approval, case assessment, appointment booking).
Deliver world-class customer service, while responding to customer's inquiries and concerns via calls, email or live chat for the Hong Kon...
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