Job Description

An exciting opportunity to join our client's team at a staffing and consulting company headquartered in New Jersey, specializing in innovative workforce solutions across various industries. We are looking for a Contact Center Transformation Consulting – Nice CXOne to join this organization.



Responsibilities


  • Leverage project management skills to manage workload and deliverables
  • Apply critical thinking and resource management to solve problems
  • Create valid business cases and manage solution deployment
  • Design and deliver Nice CXOne solutions
  • Lead end-to-end implementation of CCaaS/Conversational AI solutions
  • Integrate Generative AI into customer experience solutions
  • Engage stakeholders to resolve issues and risks
  • Design and develop contact center solutions
  • Stay updated on emerging technologies and trends
  • Apply knowl...

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