Job Description
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Job Title: Call Center Lead (Sales)
Location: Rawalpindi, Pakistan
Job Description:
We are seeking a dynamic and results-driven Call Center Lead for our Rawalpindi office. The ideal candidate will have strong leadership skills, be fluent in English, and possess a proven track record of closing sales. As a Team Lead, you will oversee a team of sales representatives, ensuring they meet performance targets and deliver exceptional customer service. You will also be responsible for motivating the team, monitoring call quality, and implementing strategies to increase sales conversion rates.
Key Responsibilities:
Lead, manage, and motivate a team of sales agents to achieve sales targets.
Provide training, coaching, and feedback to improve the team's performance.
Ensure agents follow scripts and best practices to engage with customers effectively.
Monitor live calls, evaluate call quality, and provide constructive feedback.
Assis...
Job Title: Call Center Lead (Sales)
Location: Rawalpindi, Pakistan
Job Description:
We are seeking a dynamic and results-driven Call Center Lead for our Rawalpindi office. The ideal candidate will have strong leadership skills, be fluent in English, and possess a proven track record of closing sales. As a Team Lead, you will oversee a team of sales representatives, ensuring they meet performance targets and deliver exceptional customer service. You will also be responsible for motivating the team, monitoring call quality, and implementing strategies to increase sales conversion rates.
Key Responsibilities:
Lead, manage, and motivate a team of sales agents to achieve sales targets.
Provide training, coaching, and feedback to improve the team's performance.
Ensure agents follow scripts and best practices to engage with customers effectively.
Monitor live calls, evaluate call quality, and provide constructive feedback.
Assis...
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