Job Description


  • Provide high-quality, accurate, and consistent support to B2C consumers across multiple European markets via digital channels (email, chat, CRM systems).

  • Handle a wide range of consumer inquiries, ensuring timely resolution while maintaining excellent customer experience standards.

  • Act as a Subject Matter Expert, efficiently resolving issues and supporting customers with product and brand-related questions.

  • Educate and engage consumers by sharing knowledge about products and brand updates in an authentic an...

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