Job Description
Our client, a leading organization in the consumer services industry, is seeking a **Consumer Service Agent** to join their team. The ideal candidate will have excellent communication skills, a proactive attitude, and a genuine passion for delivering exceptional service, which will align successfully in the organization.
**Job Title:** Consumer Service Agent
**Location:** South Burlington, VT/ HYBRID (after training period)
**Pay Range:** $20hr to $23/hr
**Contract** : 9 months (extension/conversion to permanent possible)
**What's the Job?**
+ Engage with customers via emails, phone calls, and live chat regarding products, campaigns, and company initiatives with professionalism and empathy.
+ Research and collaborate with team members and other departments to resolve customer inquiries and concerns efficiently.
+ Maintain accurate records of customer interactions and data in engagement systems.
+ Follow up with custome...
**Job Title:** Consumer Service Agent
**Location:** South Burlington, VT/ HYBRID (after training period)
**Pay Range:** $20hr to $23/hr
**Contract** : 9 months (extension/conversion to permanent possible)
**What's the Job?**
+ Engage with customers via emails, phone calls, and live chat regarding products, campaigns, and company initiatives with professionalism and empathy.
+ Research and collaborate with team members and other departments to resolve customer inquiries and concerns efficiently.
+ Maintain accurate records of customer interactions and data in engagement systems.
+ Follow up with custome...
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