Job Description

  • Act as the primary escalation point for application incidents, especially Severity 1 issues.
  • Analyze and resolve complex production issues by working across L1/L2/L3, development, and QA teams.
  • Lead Root Cause Analysis (RCA) and implement corrective/preventive actions.
  • Debug and monitor OFSAA batch processes, application logs, and backend services.
  • Participate in ITIL-aligned processes such as Incident, Problem, and Change Management.
  • Design and verify deployment plans, including rollback and recovery strategies.
  • Maintain and contribute to documentation for known issues and troubleshooting procedures.
  • Support client interactions and audits related to production environment compliance.
  • Enhance monitoring/alerting frameworks to improve system observability. 
  • Participate in on-call rotations to support 24/7 system availability

    • Mandatory:

  • Bac...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Oracle today.

    Submit Application