Consultant, Technical Solutions

Visa Bogota, D.C., Capital District, Colombia

Overview

Technical Solutions Consultant is a vital role within Visa, acting as the main technical liaison for Cybersource’s clients, whether merchants, acquirers, or payment facilitators. Cybersource is part of Visa Acceptance Solutions, and you as Technical Solutions Consultant will own the technical aspects of the service implementation and provide assistance to clients in production, ensuring optimal functioning. The Technical Solutions Consultant is also responsible for fostering the client relationship working alongside the designated Account Manager to continuously develop and strengthen the relationship with their designated accounts. Should a client encounter any Cybersource-related concerns, the Technical Solutions Consultant would address the issue, or help drive the incident to a resolution. This is a hybrid position; days in office will be confirmed by the Hiring Manager.

Responsibilities

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