Consultant, Retentions

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career‑enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa, bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To provide a high level of service (telephonically and via correspondence) to Customers. The primary function of a Multi-product Retentions Consultant is to ensure that all cancellation requests are retained by using all tools provided, e.g., by offering the product benefits, downgrading or reducing cover, discounts to suit the client’s needs and to make sure the client remains on the book. Reinst...