Job Description
Inviting applications for the role of Consultant - ITIL
In this role, a person will follow a process to manage the Problem Management process. This person will coordinate between IT Infra & application departments to ensure the timely resolution of major incidents RCAs & follow a detailed process of problem management and, resolution management.
Will make independent decisions regarding new processes and procedures for the improvements of Problem Management process.
This role will also require working in US Hours.
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