Consultant II, Transformation

Job Title

Consultant II, Transformation

Job Description

As an Innovation Consultant , your expertise will help Concentrix’s clients align their people, processes, and technology with a modern business strategy and vision for future success.

You will work proactively with clients, Concentrix Sales, and delivery teams to design and solve complex challenges. By delivering cutting‑edge solutions such as Gen AI, Automation, AI‑enabled Conversation Bots, QA Automation, Speech/Text Analytics, and CCaaS, you will reshape processes and transform organizations. Acting as a trusted business advisor and change agent, you will use best practices, benchmarking, and consultative tools to develop comprehensive strategic and tactical transformation recommendations that create lasting competitive advantages.

Key Responsibilities

• Strategic Roadmapping: Co‑innovate with clients to outline clear, actionable digital and business transf...