Consultant II

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain
Position Summary
Job Summary: The Consultant II works in a team of professionals responsible for developing standardized solutions for customers. This role will facilitate problem research, isolation, diagnosis, resolution and follow-up for customer change events, managing all escalated events appropriately, when necessary.
Essential Responsibilities / Duties
Execute installation, upgrades, testing, and system configuration as part of completing implementation project
Perform post-sale initial technical implementation of technology products
May consult with clients to analyze and verify operational needs, and to u...