Configuration Management Database Professional (CMDB)

What Success Looks Like In This Role

Key Responsibilities

Initiatives: Lead or participate in special projects related to asset management, such as system upgrades, process reengineering, or strategic initiatives

Certifications: Should be ITILV4 & CSA Certified

• IT Asset Lifecycle Management
• Asset Tracking: Monitor and manage the entire lifecycle of IT assets, from procurement through to disposal, ensuring accurate tracking and recording of asset details in ServiceNow or other asset management systems
• Inventory & Stock Management: Maintain a comprehensive inventory of IT assets, ensuring that all hardware and software assets are catalogued, updated, and managed efficiently
• Service Catalog: Manage and maintain the Service Catalog in ServiceNow, ensuring that IT asset-related services are accurately represented and aligned with business needs
• Configuration Ma...