Job Description
1. Service Alarm Monitoring and Work towards KPI fulfillment for the,nodes/network assigned, 2. Alarm Management for the assigned Network Services, 3. Fault remedy requiring on site presence is dispatched timely (as per,the SLA / KPI. to the field operations organization Trouble Ticket, Management Regular follow up on the incidents with relevant departments, working on it., 4. Work towards the Individual performance parameters assigned by the,Shift Manager, 5. Adherence to the organizational guidelines & departmental processes &, procedures
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