Job Description

Perform configuration of IT equipment for use of head office and/or branch units. Responsible for assessment of returned IT equipment and coordination with service providers for the required repairs of the IT equipment.


Duties and Responsibilities:

  • Perform operating system and application installation, configuration, connectivity testing for branch and head office desktops, laptops, and branch servers.

  • Perform network router, switch and IP Phone configuration for branch units.

  • Perform configuration of other IT equipment for branch and head office units.

  • Coordinate with Warehouse and other IT units for the configuration requests and status.

  • Perform assessment and/or reconditioning of returned IT equipment pulled out from production

  • Provide assistance to service provider for equipment warranty claim.

  • Attend to queries and requests of units/departments.

  • Provide feedback and need...

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