Configuration Analyst

Role: Configuration Analyst - Entry
Level Summary:
· Ability to perform self-directed work.

· Demonstrates sound judgment when working independently, obtaining solutions, and taking action on improvements.

Key Responsibilities:
· Regularly demonstrates the ability to share best practices to facilitate growth across the team. · The associate can complete daily research and resolution in these areas independently.

· Demonstrates the ability to complete research and resolution across multiple departments, within team standards, with little management level escalations needed.

· Demonstrates extensive knowledge of business standards.

· Demonstrates communication knowledge and possesses appropriate soft skills for ongoing relationship management. Also, possesses the ability to deliver difficult messages and translate technical explanations into client facing messaging.

Education, Experience & Certifications:
· B.S. or B.A. required. G...