Job Description
Duties:
Greeting, directing, and assisting with all inquiries.
Booking restaurants, tours, events, and transportation.
Providing recommendations on attractions, nightlife, and services.
Arranging transport, managing mail/deliveries, organizing special requests (flowers, gifts).
Handling complaints and unexpected issues with professionalism.
Liaising with housekeeping, maintenance, security, and other departments.
Requirements:
Grade 12
A formal qualification will be an advantage
At least 2 3 years experience in a similar role
Excellent communication skill s
Strong organizational and time-management skills.
Customer-oriented and patient attitude.
Professional demeanour and problem-solving ability.
Deep knowledge of the local area and its offerings.
Greeting, directing, and assisting with all inquiries.
Booking restaurants, tours, events, and transportation.
Providing recommendations on attractions, nightlife, and services.
Arranging transport, managing mail/deliveries, organizing special requests (flowers, gifts).
Handling complaints and unexpected issues with professionalism.
Liaising with housekeeping, maintenance, security, and other departments.
Requirements:
Grade 12
A formal qualification will be an advantage
At least 2 3 years experience in a similar role
Excellent communication skill s
Strong organizational and time-management skills.
Customer-oriented and patient attitude.
Professional demeanour and problem-solving ability.
Deep knowledge of the local area and its offerings.
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