Job Description
岗位职责
1.负责客户服务事宜（负责客户来访、来电、咨询接待工作。）
2.为大厦客户办理入驻手续，提供日常物业管理及服务。
3.客户档案资料建立和管理、入伙文件签署、相关表格填写、收楼、退租等相关事宜办理。
3.负责客户装修手续的办理、装修过程相关事宜的服务、监管、跟进，维护正常的公共环境和秩序。
4.客户各项投诉建议的受理、跟进处理与回访。
5.日常客户走访，维修服务、有偿服务后的回访工作。
6.物业有偿服务的开展、租金管理费用缴费单派送、催缴工作。
7.大厦公共区域日常巡视，发现问题及时通知相关人员处理并跟进。
8.收集客户信息，开展客户满意度征询，实施提升客户满意度的具体措施和方案。
9.负责社区文化工作，做好客户的联谊活动，加强与客户沟通
1.男生身高175cm以上，女生165cm以上，形象气质佳。
2.有过物业接待经验的优先。
3.普通话流利，沟通交流无障碍。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national o...
1.负责客户服务事宜（负责客户来访、来电、咨询接待工作。）
2.为大厦客户办理入驻手续，提供日常物业管理及服务。
3.客户档案资料建立和管理、入伙文件签署、相关表格填写、收楼、退租等相关事宜办理。
3.负责客户装修手续的办理、装修过程相关事宜的服务、监管、跟进，维护正常的公共环境和秩序。
4.客户各项投诉建议的受理、跟进处理与回访。
5.日常客户走访，维修服务、有偿服务后的回访工作。
6.物业有偿服务的开展、租金管理费用缴费单派送、催缴工作。
7.大厦公共区域日常巡视，发现问题及时通知相关人员处理并跟进。
8.收集客户信息，开展客户满意度征询，实施提升客户满意度的具体措施和方案。
9.负责社区文化工作，做好客户的联谊活动，加强与客户沟通
1.男生身高175cm以上，女生165cm以上，形象气质佳。
2.有过物业接待经验的优先。
3.普通话流利，沟通交流无障碍。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national o...
Ready to Apply?
Take the next step in your AI career. Submit your application to IHG today.
Submit Application