Job Description

Position Summary

Reporting to the General Manager or Administration Manager, the Concierge creates a warm, welcoming experience for residents, visitors, and team members, while supporting smooth day-to-day community operations. This role manages inquiries,assistswith move-in coordination, administrative tasks, and provides customer service that reflects Optima’s hospitality-focused environment.

All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person-centered care by respecting the uniqueness, dignity, andself-determinationof residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policiesand procedures, industry best practices, while adhering to applicable regulations and standards.

Responsibilities

  • Greets residents, visitors, and team members warmly and professionally, fostering ...

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