Concierge Officer

Company Description

Welcome to Ability Action Australia.

We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a multi-disciplinary team approach, building a quality support service around the needs and goals of our participants and their family.

Job Description

About the role

Ability Action Australia is growing and we’re looking for a proactive, people-focused individual to join our Concierge Team.

You’ll take ownership of referrals, helping participants move forward with confidence and connect with the right support, sooner.

This is an office-based role in Balcatta where being responsive, organised, and outcome-focused makes a real impact.

What you’ll be doing

You’ll be the first point of contact for participants, guiding them from referral t...