Concierge

SUMMARY

Therole of the Concierge provides administrative support for the community. This position is responsible for assisting
resisting residents and guests, performing clerical duties, coordinating information
flow and completing projects as assigned. This position is considered the
“face” of the community; therefore, all tasks are expected to be performed with
a customer-centered focus while also seeking opportunities to continually
improve core processes. Incumbent will be scheduled based on operational needs,
which may include but is not limited to holidays, extended shifts, nights,
weekends, standby or on-call as necessary.

ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.

Monitors, greets, interacts with and direct residents, family members, guests, and vendors in a professional, friendly, and courteous manner.

Answers internal and external telephone calls, and gu...