Job Description

Overview

Opportunity: Concierge

Assist guests with special services, in both an anticipatory manner and upon guest request; coordinate and communicate hotel services and amenities.

Your Growth Path

Front Desk Supervisor – Guest Service Manager – Assistant General Manager

Your Focus

  • Warmly greet and acknowledge guests, proactively offering assistance.
  • Provide information about local attractions and events. 
  • Make travel arrangements.
  • Make dining and other reservations, and obtain tickets for events.
  • Receive, store, or deliver luggage or mail.
  • Pick up and deliver items or run errands.
  • Carry out unusual requests, such as searching for hard-to-find items or services.
  • Work as a Guest Service Agent in the event of staffing shortages or during peak check in/out periods. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and ove...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to HHM Hotels today.

    Submit Application