Concierge

We are seeking a highly motivated and customer service-oriented Concierge to join our team at VigorCare Pediatric Services. As a Concierge, you will be responsible for providing exceptional customer service to our patients and their families, as well as assisting with administrative tasks and managing the front desk. This is a full-time, permanent position with opportunities for growth and development within our company.

Key Responsibilities:

- Greet and welcome patients and their families with a friendly and professional demeanor

- Answer incoming calls, schedule appointments, and direct calls to the appropriate department or staff member

- Provide information and assistance to patients and their families regarding services, insurance, and billing

- Maintain a clean and organized front desk area

- Manage patient check-in and check-out processes

- Collect and process payments from patients

- Assist with administrat...