Complaints Officer

Bring your expertise to an industry with purpose, scale and global impact.

At MUFG Pension & Market Services, your skills in customer resolutions and complaints management translate directly into meaningful work supporting millions of Australians. As part of the largest business within a global financial institution, you’ll enter the superannuation sector with strong development pathways, complex client partnerships, and a culture that celebrates diverse perspectives.
 

About the role

As a Complaints Specialist, you’ll take ownership of complaints end‑to‑end, delivering fair, timely and solution‑focused outcomes. You’ll engage with a broad range of stakeholders and navigate complex issues, ensuring every interaction reflects professionalism, empathy and strong resolution capability.
This is a great opportunity for someone with complaints experience outside of superannuation who brings resilience, excel...