Community Onboarding Manager

Job Summary

The Community Onboarding Manager is responsible for managing the successful onboarding and launch of new residential construction projects from project kickoff through operational handoff. The role coordinates project schedules, collaborates with internal teams and external stakeholders, ensures timely project delivery, and provides an exceptional customer onboarding experience while supporting developers, property managers, builders, and new customers.

Key Responsibilities:

• Manage the complete onboarding and launch process for residential construction projects.
• Build and maintain relationships with property managers, developers, builders, and stakeholders.
• Provide ongoing project updates and maintain consistent communication with all stakeholders.
• Coordinate project schedules and ensure milestones are achieved on time.
• Track project progress, id...