Job Description
Job Aim:
The Community Manager is responsible for directing and administering the operational efforts of the Front office. This individual ensures that established policies and procedures are followed, oversees provision of a full range of services to visitors and employees, who are promptly and professionally served.
Competencies
The Community Manager is responsible for directing and administering the operational efforts of the Front office. This individual ensures that established policies and procedures are followed, oversees provision of a full range of services to visitors and employees, who are promptly and professionally served.
Competencies
- Excellent communication skills.
- Strong customer service drive.
- Pro - active problem-solving skills.
- Exceeding customer satisfaction.
- Excellent time management/ Able to work flexible hours.
- Quick learner and ability to motivate self & others.
- Proven working experience as a Community Manager / FM industry.
- Confidently able to present to clients.
- Hands-on experience in using visitor management software and MS office.
- Strong team player within a customer service team environment.
- Providing flawless, upscale...
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