Community Manager

Community Manager is the Vibe Curator of a Zostel. As a Vibe Curator, you will serve as the social and cultural catalyst at our property, actively engaging guests through personalised interactions, dynamic event hosting, and compelling content creation. Your goal is to enhance guest satisfaction, encourage

meaningful connections, and elevate the overall Zostel experience.

Key Responsibilities:

• Conduct guest induction tours, clearly communicating hostel amenities and community guidelines.
• Plan and host daily interactive events, ensuring active participation and memorable experiences.
• Create and manage engaging content for social media platforms, including daily upload of photos and reels.
• Regularly update and manage guest engagement through the Zostel digital community chat group.
• Collect guest feedback and reviews, promptly addressing concerns and ensuring high guest satisfact...