Job Description
You will help expand access to meaningful careers by building virtual customer service teams in communities that have been overlooked for job growth.
As a **Community Impact Operations Leader (Vice President)** in **Chase Customer Service** , you will build and support virtual inbound customer service operations in strategically identified communities. You will deliver consistent service, quality, and employee experience outcomes while expanding the firm's talent pipeline into new markets. You will co-lead execution of the **Military Spouse Program** , enabling virtual recruitment, hiring, training, and continuity of employment as families relocate. You will set a strong operating cadence and governance model that drives performance, surfaces risks early, and provides clear executive communications. You will represent JPMorganChase with professionalism in community forums and public-facing settings aligned to firm commitments.
Job responsibilities
+ Lead virtual inb...
As a **Community Impact Operations Leader (Vice President)** in **Chase Customer Service** , you will build and support virtual inbound customer service operations in strategically identified communities. You will deliver consistent service, quality, and employee experience outcomes while expanding the firm's talent pipeline into new markets. You will co-lead execution of the **Military Spouse Program** , enabling virtual recruitment, hiring, training, and continuity of employment as families relocate. You will set a strong operating cadence and governance model that drives performance, surfaces risks early, and provides clear executive communications. You will represent JPMorganChase with professionalism in community forums and public-facing settings aligned to firm commitments.
Job responsibilities
+ Lead virtual inb...
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