Job Description

Community Engagement Specialist Department:



  • ISP and Field Operations Location: Denver Metro Area POSITION SUMMARY  The Customer Engagement Specialist serves as the trusted local representative for Vero Fiber within a 55+ residential community.

  • This role combines sales, service, and hands-on support, helping residents stay connected through reliable fiber internet and guiding them as they transition from traditional cable or satellite TV to streaming platforms.  This is a part-time position ideal for someone who enjoys customer interaction, problem-solving, and delivering white-glove service.  RESPONSIBILITIES  Actively engage residents through door-to-door conversations, community events, and scheduled demonstrations.  Provide hands-on training on streaming services, helping customers cut the cord from traditional cable.  Troubleshoot basic connectivity issues with home Wi-Fi networks Provide assistance with setting...

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