Job Description

We are seeking a passionate, energetic, and strategic Community Manager to lead the growth, education, engagement, and recognition ecosystem for the PGMall community.

This role focuses heavily on:

  • Community education & training
  • Strategic relationship management with community leaders
  • Building sustainable shopper & seller ecosystems
  • Organizing recognition and award initiatives

The ideal candidate must be confident in public speaking, experienced in community engagement, and capable of creating strong emotional connection and motivation within large-scale online communities.

Key Responsibilities

1. Community Education & Training

  • Conduct Zoom webinars, online training sessions, and educational programs for shoppers and sellers.
  • Educate community members on:
    • How to achieve Bintang Community (Shopper) benchmark
    • How to achieve Xpert Community (Selle...

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