Community Administrator

Community Administrator

Joyce2 | Vancouver, BC

Join Us to Grow, Connect, and Make an Impact.

Opportunity

As a Community Administrator, you will play a key role in ensuring the smooth day-to-day operations of the property while fostering a welcoming and responsive resident experience. This position is central to supporting operational excellence, managing resident relations, and upholding community standards through proactive communication and administration.

Responsibilities

Resident Relations & Customer Service

• Deliver best-in-class customer service to residents and visitors.
• Address resident concerns, complaints, and emergencies, including after-hours incidents, while maintaining accurate documentation.
• Issue and serve notices (Notice to End Tenancy, Notice to Enter, Violation Notices) in compliance with legal requirements.
• Support resident satisfaction thro...