Communications specialist

Responsibilities Workforce & Internal Messaging Assist with shaping and delivering strategies that keep teams informed and operationally cohesive Write and circulate internal updates such as bulletins, leadership notes, intranet articles, and all‑staff emails Help craft executive messages, organisational announcements, and transformation‑focused communications Safeguard message consistency between sites and operational units Contribute to staff engagement activities and awareness campaigns Manage communication flows during service interruptions or operational shifts Public & Customer‑Facing Communications Work alongside marketing to produce and steer external narratives aimed at clients and the wider public Compose media releases, corporate statements, and public announcements Own communications concerning timetable changes, disruptions, and emergency scenarios Maintain a steady brand tone in every customer touchpoint Collaborate with marketing on campaign content and promotional outpu...