Job Description

Our client,

a Leading Civil engineering company are actively seeking a Communications & Customer Services Manager to manage their internal & external communications. 

Key Responsibilities

Communications

  • Develop and implement internal and external communications strategies and annual plans.
  • Create and deliver content for public, corporate, sustainability, and employee campaigns.
  • Manage stakeholder relationships including media, public, partners, and internal teams.
  • Support senior leadership profiling and manage agency/vendor relationships.
  • Monitor industry trends and continuously improve communication tools and processes.
  • Prepare project-specific communication plans, customer impact assessments, and stakeholder notifications.
  • Oversee outage notifications and liaise with critical stakeholders (e.g. schools, hospitals).
  • Attend regular site visits and client meetings to support ongoing...

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