Job Description

Position Overview

Under the general supervision of the Supervisor, Coding, Med Legal and Inquiry, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Communications Clerk is responsible for performing duties on a rotating basis at the Telephone Inquiry Desk and the Back Office to include: answering and transferring all incoming calls; directing inquiries; using the Public Address and External Paging Systems to contact physicians and Administrative Personnel; making emergency announcements; maintaining directories and records of phone lists, etc.; and performing other related duties as assigned.


Experience

  • Six (6) months related* experience; or,
  • Six (6) months customer service experience where the primary function was acting as a direct point of contact for customers via telephone and in person.

    • Note: Experience as Unit Clerk, Unit Assistant, Reception...

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