Communications Agent | One&Only Aesthesis, Athens

At One&Only, we create extraordinary experiences for our guests through attention to detail, warmth, and personalized service. Situated in the heart of the Athenian Riviera, our resort is a place of timeless luxury, where lavender lands meet sapphire waters. Our commitment to excellence is reflected in every aspect of our guest experience, and we are now looking for a dedicated Host to join our team and deliver exceptional service.

Job Summary

The Connectivity Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments of the resort (FO, Hosts, restaurants, housekeeping, maintenance, SPA, activities etc.). They take and enter all guests’ requests and proficiently communicates to the proper departments by radio, ALICE, phone, or email, and monitors the request until proper completion. The Connectivity Agent plays a major role in the pre-arrival journey of our guests by bei...