Communication Trainer

'Lead and direct the learning culture and vision in New hire batches

Experience from 4 years - 10 years

· Develop/implement training programs for New hire agents .

· Support the Learning manager by providing development to the on-site front line in order to deliver business objectives.

· Manage training programs and the learning experience for adult learners in a site.

· Support development programs.

· Recruit, hire, train, manage, appraise and develop a team of trainees to enable them to progress effectively.

· Provide direction in finding creative solutions for the training and development of people, through a variety of different learning methods including mentoring and coaching.

· Supervise the day-to-day activities of the trainees and Frontline ensuring that they are highly motivated, can demonstrate skills in their positions and provide excellent tr...