Job Description

At CommSec, we provide our customers with easy-to-use investment tools and resources to put them in control of their investment decisions. As Australia’s leading online retail stockbroker, we offer convenient services and take care of our personal and institutional online trading and premium personal private banking customers.

The Inbound Support Team are the first point of contact for our CommSec customers. We build trust and confidence that translates to customer advocacy and makes CommSec the best choice for investors. We strive to provide a great customer experience with every interaction.

Do work that matters

As a Team Leader in the CommSec Contact Centre you will:

  • Be responsible for developing a team culture that demands the highest standards of excellence and continually promotes simplicity.
  • Successful delivery of quality service to customers and business partners (internal & external)Coach your team to ensure they are able to meet and ...

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