Commercial technical support Advisor - HVAC

The technical advisor will have as main responsibility to assure a technical service after sales to the customers.

What you will accomplish with us:

• Troubleshooting and diagnostics over the phone and on site;
• Manage repairs with suppliers;
• Assist with the start-up of equipment sold in collaboration with the contractor;
• Document claims;
• Write commissioning assistance and site visit reports.

What You Bring to Our Team:

• College diploma in refrigeration or in building mechanics, or any combination of relevant training and experience as a refrigeration technician;
• Good knowledge of refrigeration and hydronic systems;
• Good knowledge of control systems;
• Knowledge of welding, electricity or gas installations will be considered an asset;
• Good communicator;
• Initiative and resourcefulness;
• Diplomacy and courtesy;
• Bilingualism (French / English) ...