Commercial Process Optimization Manager

About the Role

We are seeking a Commercial Operations Manager to lead our Centre of Excellence (CoE) team. This is an operational line management role focused on commercial process excellence, systems ownership, and team development, not a sales or delivery position.

The successful candidate will oversee contract execution, CRM data quality, e-signature workflows, and continuous process improvement across our operations.

Key Responsibilities:

• Team Leadership & Development

Lead and develop a high-performing operations team responsible for CRM data management, contract execution, and commercial process excellence. Build team capacity aligned with business growth and ensure consistent execution standards.

• Contract Management & Governance

Own the end-to-end contract execution process ensuring all agreements are based on approved te...