Job Description

Commercial Lines Customer Service Account Manager

In-Office/hybrid-various locations in Minnesota

My client is seeking a highly organized, process-driven Commercial Lines Account Manager to support and help manage a mid-market book of business in their Elm Grove office. This role is ideal for an experienced insurance professional who values accuracy, consistency, and strong internal workflows.

Key Responsibilities


  • Manage the administrative servicing of a commercial book of business with a strong focus on accuracy and documentation
  • Prepare renewal timelines, exposure summaries, and organized submission packets
  • Process endorsements, audits, cancellations, and policy changes in a timely and precise manner
  • Issue and track Certificates of Insurance, ensuring compliance with contractual requirements
  • Review policies and endorsements for accuracy prior to delivery
  • Maintain clean, well-documented electr...

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