Job Description
Grade Level: MAT COVER - 6 Months
Location: Karachi
Last Date to Apply: 9th January 2026
What is a Commercial Experience Executive?
The Commercial experience executive is part of the commercial experience team reporting to the Commercial Experience Manager and deputed at an Experience Center.
What does Commercial Experience Executive do?
Welcomes, guides and manages walk-in from the floor greeting
Develops the basic understanding of CRM system and all the portals linked with it
Handles customer queries at the experience center and improves their experience by providing exceptional services
Holds the highest possible quality standards for customer facilitation
Maintains the product upsell from the experience center
Initiatives to improve customer experience and ensure minimum average wait /service time
Develops the sureness and self-effacement required to serve our valued customers
Takes ownership and ensure timely resolution of customer complaints...
Location: Karachi
Last Date to Apply: 9th January 2026
What is a Commercial Experience Executive?
The Commercial experience executive is part of the commercial experience team reporting to the Commercial Experience Manager and deputed at an Experience Center.
What does Commercial Experience Executive do?
Welcomes, guides and manages walk-in from the floor greeting
Develops the basic understanding of CRM system and all the portals linked with it
Handles customer queries at the experience center and improves their experience by providing exceptional services
Holds the highest possible quality standards for customer facilitation
Maintains the product upsell from the experience center
Initiatives to improve customer experience and ensure minimum average wait /service time
Develops the sureness and self-effacement required to serve our valued customers
Takes ownership and ensure timely resolution of customer complaints...
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