Command centre Operator - July - 2020

Job Responsibility:

Minimum three (3) years of IT experience

Operate and maintain existing Log Management Infrastructure by designing system configuration, directing system installation, defining, documenting, and enforcing system standards;

Maximizes system performance by monitoring performance, troubleshooting problems and outages, scheduling upgrades;

Collaborating with network and system team to ensure all required logs are collected;

Ensure all Service Requests, Incidents and Problems are completed/resolved within the required time period;

Reporting of operational status by gathering, prioritizing information;

Knowledge of ArcSight or Splunk

Responsible to install and configure the Splunk forwarder agent across various OS in Application environment to collect the data feeds into Splunk Environment

Log Analysis and creation of Splunk knowledge objects

Responsible to create inde...