Job Description
If you're the kind of person who keeps systems steady, spots trouble early, and thrives in fast-moving incident situations, this role is built for you.
You'll be at the center of enterprise IT operations — keeping services healthy, incidents under control, and business-critical systems running smoothly.
About the Company
The organization is committed to strong service resilience and operational stability. The Command Centre team plays a critical role in ensuring 24x7 service availability and rapid incident response.
Key Responsibilities
- Oversee real-time monitoring of applications, infrastructure, and key IT services.
- Serve as the first point of technical escalation for high-severity situations.
- Lead incident triage and coordination during P1/P2 events, ensuring timely communication and recovery.
- Execute SOPs, escalation matrices, and recovery workflows.
- Monitor and analyze alerts, logs, and events to detect...
Ready to Apply?
Take the next step in your AI career. Submit your application to Nezda Global today.
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