Job Description
Become a vital part of our team as a Collision Repair Service Representative in Owen Sound, Ontario. Deliver top-notch customer experiences in collision repair.
This full-time position focuses on ensuring customers feel supported throughout the entire collision repair journey. You will greet customers, explain the detailed repair process, and keep them informed with regular updates. Your role also includes handling incoming calls, directing them to appropriate departments as needed.
Key Responsibilities:
• Engage with customers and guide them through the repair process
• Provide clear explanations and updates to customers
• Manage incoming calls using a multi-line phone system
• Answer customer questions with confidence and expertise
• Assist in learning the intricacies of collision repair
Requirements:
• High School Diploma or equivalent is needed
• Post Secondary education in related fields is a plus
• Proven customer service experience
• Computer ...
This full-time position focuses on ensuring customers feel supported throughout the entire collision repair journey. You will greet customers, explain the detailed repair process, and keep them informed with regular updates. Your role also includes handling incoming calls, directing them to appropriate departments as needed.
Key Responsibilities:
• Engage with customers and guide them through the repair process
• Provide clear explanations and updates to customers
• Manage incoming calls using a multi-line phone system
• Answer customer questions with confidence and expertise
• Assist in learning the intricacies of collision repair
Requirements:
• High School Diploma or equivalent is needed
• Post Secondary education in related fields is a plus
• Proven customer service experience
• Computer ...
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