Job Description

As a Collections Specialist you will perform any task related to maximizing collections and minimizing bad debt risk.


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Key Responsibilities

  • Reviewing open accounts for collection efforts
  • Conduct collection calls to collect Accounts Receivables
  • Mail correspondence to customers to encourage payment of overdue receivables
  • Negotiate customer disputes to resolution and documents root cause
  • Develop relationships with internal/external customers
  • Maintain accurate collection files
  • Identify issues attributing to account delinquency and discuss them with the Credit Manager
  • Review and monitor assigned accounts and all applicable collection reports
  • Provide timely follow-up on payment arrangements
    ...

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