Collections team manager

We are a South African microlending company focused on providing responsible, short-term credit solutions through a tech-driven, customer-first approach. We are committed to helping clients meet their financial obligations while building a sustainable collections model rooted in performance, support, and ethical practices.

Role Overview

We are looking for a talent matchmaker who ensures we hire individuals who can balance performance with empathy and they will be responsible for finding, engaging and securing top-tier collections professionals who can drive recovery rates while maintaining our reputation for ethical and respectful customer interactions.

Key Responsibilities Partner with hiring managers to understand the ideal profile for collections agents, including performance metrics, soft skills, and cultural fit. Proactively source and attract high-quality candidates using recruitment platforms, social media, and strategicheadhuntingtechniques. Screen and intervi...