Collections Specialist

Job Description

Our retail client is seeking a detail-oriented Collections Specialist to support their AR team with outstanding collections. This is a remote, 2-month temporary role. The successful candidate may work anywhere in Canada.

Candidates must be eligible to work in Canada.Responsibilities:

Work towards curing delinquency by collecting past due amounts in a professional and courteous manner, emphasizing the company's value of maintaining and building Customer Focus.

Conduct follow-ups on accounts at a minimum of three days, paying special attention to high-risk accounts that pose significant exposure to the company.

Work the queue effectively and ensure that the proper individuals are informed of issues when needed.

Ensure that accounts are followed up on within the appropriate time frame until final resolution.

Monitor high-risk accounts and escalate as necessary.

Gather facts and information on accounts,...